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Privacy Policy for Jaco Party Villas

At Jaco Party Villas, accessible at Jacopartyvillas.com, one of our main priorities is the privacy of our visitors.

This Privacy Policy document contains types of information that is collected and recorded by Jaco Party Villas and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at info@jacopartyvillas.com.

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in Jaco Party Villas.

This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.


1. PAYMENT INFORMATION: 50% of your invoice total is due to reserve your vacation dates. The remaining balance is due at least 30 days before arrival. Please reach out to your booking manager for payment methods and information.


2. CANCELLATION POLICY: All payments are final. You may be offered an alternative date upon availability. Guests agree to honor the agreement and NOT retract or dispute any credit card or other monetary forms of payment towards their stay.

• Tours, Services and Transportation: To receive a full refund, you must cancel your reservation at least 48 hours prior to scheduled departure or start time. Cancellations made within 48 hours will be charged 100% of the total cost.

• Boat Charters: Deposits are non-refundable. PLEASE NOTE: Paying the balance due for boat charters is required and cannot be canceled within 30 days. If you cancel your charters within 30 days, for any reason, you will still be required to pay the full balance due.


3. REFUNDABLE DAMAGE DEPOSIT: Damage deposits are returned within (10) ten business days of check out. Deductions will be made if any of the following occurs.

  • Damage to the property or furnishings.
  • Mess requiring extensive cleaning.
  • Unpaid service invoices from your concierge and/or vendors.
  • Lost or damaged items.


4. SUGGESTED STAFF GRATUITY: Staff gratuity amount is at your discretion. You are welcome to offer gratuity to your Villa Manager, Housekeeper, Maintenance, Security, as you will find their service and care to have been a crucial part of your group preparation and having an amazing time at the villa.It is important to encourage gratuity as it not only acknowledges the exemplary service received but also supports the hard working individuals who make the experience exceptional.

We suggest 10-20% of your booking total. E.I. $1,500 Gratuity / 20 Guests / 7 Days / 12 Staff = $0.89 Per Guest/Per Day/Per Staff Member

*100% of the proceeds go to the staff you meet during your stay


How we use your information

We use the information we collect in various ways, including to:


  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files Jaco Party Villas follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.


Cookies and Web Beacons

Like any other website, Jaco Party Villas uses ‘cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.


CCPA Privacy Policy (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:


Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.


GDPR Privacy Policy (Data Protection Rights)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:


The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.


Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.


Jaco Party Villas does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.


Your five-star vacation awaits!
Thank you so much for choosing to stay with Jaco Party Villas.